Work POrtfolio
Making experiences people remember
Digital Product Delivery
Delivering at speed to increase user satisfaction
Worked with various technology solutions to craft digital experiences that leave lasting impressions on users and deliver business value.
Live Experiences
Crafting memorable in-person encounters
From flagship retail stores and product layouts, to cruise ship entertainment programmes and large-scale events.
Performances
Providing quality entertainment to audiences
Whether onstage, backstage or in a leadership role, I have crafted stories that audiences can be immersed within.
Recent work
See my impact
Digital Subscription Journey
launching this feature which helped to retain £80m in client cash.
Testimonials
What people are saying
“Ben was incredibly intuitive, always one step ahead, anticipating what needed to be done and making sure nothing slipped through the cracks. He is sharp, reliable, and just really easy to work with”
Customer Experience Lead
“Ben not only creates great designs that are user-focused, but he also understands business needs and constraints by starting conversations to ensure everyone works in alignment”
Product Analyst
“Working with Ben to design, build and manage a sold-out pantomime was a dream. He made the process of collaborating with creatives and technical leaders easy to deliver a show that engaged audiences and drove repeat business for the theatre”
Head of Programming
“Ben crafted an in-store experience that allowed people to be immersed in the story of the brand and to make better choices when shopping. His design inspired people and resolved wayfinding issues we had to increase business metrics”
Store Manager
Let's create some magic together
Discover how we can work together to craft and deliver experiences that wow audiences and drive business results.